Mercedes-Benz Mobile Apps | Mercedes-Benz USA

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Mercedes-Benz Mobile Apps | Mercedes-Benz USA

Mercedes-Benz vehicle proprietors have said that the application they used to remotely find, open and start their vehicles was showing others' record and vehicle data. 

TechCrunch addressed two clients who said the Mercedes-Benz' associated vehicle application was pulling in data from different records and not their own, permitting them to see other vehicle proprietors' names, late movement, telephone numbers, and that's only the tip of the iceberg. The clear security slip by happened late-Friday before the application went disconnected "because of site upkeep" a couple of hours after the fact. Mercedes-Benz Mobile Apps | Mercedes-Benz USA

It's normal for current vehicles nowadays to accompany a going with telephone application. These applications associate with your vehicle and let you remotely find them, bolt or open them, and start or stop the motor. Be that as it may, as vehicles become web associated and snared to applications, security blemishes have permitted scientists to remotely commandeer or follow vehicles. 

One Seattle-based vehicle proprietor revealed to TechCrunch that their application pulled in data from a few different records. He said that both he and a companion, who are both Mercedes proprietors, had a similar vehicle having a place with another client, in their particular applications yet every other record detail was unique. 

The vehicle proprietors we addressed said they had the option to see the vehicle's ongoing action, including the areas of where it had as of late been, however they couldn't follow the constant area utilizing the application's component. 

Mercedes-Benz Mobile Apps | Mercedes-Benz USA

At the point when he reached Mercedes-Benz, a client assistance delegate instructed him to "erase the application" until it was fixed, he said. The other vehicle proprietor we addressed said he opened the application and discovered it additionally pulled in another person's profile. 

"I got in contact with the individual who claims the vehicle that was appearing," he told TechCrunch. "I could see the vehicle was in Los Angeles, where he had been, and he was in certainty there," he included. 

He said that he didn't know whether the application has uncovered his private data to another client. "Dress awful fuck up as I would like to think," he said. The primary client detailed that the "bolt and open" and the motor "start and stop" highlights didn't chip away at his application, to some degree restricting the effect of the security slip by. The other client said they didn't endeavor to test either highlight. 

It's not satisfactory how the security slip by occurred or how broad the issue was. "There was a short span [Friday[ during which off base client information was shown on our MercedesMe application," said Donna Boland, a representative for Daimler, the parent organization of Mercedes-Benz. 

Mercedes-Benz Mobile Apps Review| Mercedes-Benz USA

"The data showed was reserved data — not ongoing access to the record, no money related information was perceptible nor was it conceivable to communicate with, or decide live area of, the vehicle related with the record," the representative said. "At the point when we got mindful of the issue, we brought the framework down, recognized the issue and settled it," she included. As per Google Play's rankings, in excess of 100,000 clients have introduced the application. 

A comparable security pass hit Credit Karma's versatile application in August. The credit checking organization conceded that clients were accidentally indicated other clients' record data, including insights regarding charge card records and parities. In any case, in spite of unveiling others' data, the organization denied an information break.

Full Feature List: Discover all of the features available with Mercedes me connect.
Remote Access Service:
  • Remote StartDisclaimer. Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.
  • Remote Door Lock & Unlock. Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.
  • Remote Retrieval of Vehicle Status. View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.
  • Parking Damage Detection & Advanced Interior Alarm Sensor. Notification of impact to parked vehicle and any unexpected motion events inside your vehicle.
  • Point-of-Interest Download. Send an address from your phone directly to the COMAND navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit.
  • Charging and Pre-Entry Climate Control (EV). For hybrid and electric vehicles, view your charging status and activate climate control remotely.
  • PersonalizationDisclaimer. Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more.
  • ENERGIZING Coach. Uses trip data and heart rate from compatible GARMIN devices to start one of our ENERGIZING Comfort programs in vehicle.
  • Vehicle Monitoring Services. Vehicle Tracker. View the current location of your vehicle on a map using your smartphone or computer.
  • Parked Vehicle Locator. Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.
  • Stolen Vehicle Location Assistance. In the unfortunate event that your vehicle is stolen, the GPS system can assist in its recovery. Once you file a police report, the vehicle can transmit its location to help local authorities in locating the vehicle.
  • Geofencing. Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.
  • Navigation Services. Live Traffic InformationDisclaimer. View live traffic information and optimized route guidance on your vehicle’s navigation.
  • Car-to-X CommunicationDisclaimer. With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.
  • Fuel & Charging Stations with PricingDisclaimer. When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.
  • Route Planning (EV)Disclaimer. Calculate your route based on your vehicle’s remaining range and the charge stations along the way. Parking Points-of-InterestDisclaimer.
  • Need parking? View parking facilities near your location, along with current availability and prices. Online Map UpdatesDisclaimer. Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.
  • Weather OverlayDisclaimer. Have the option to view location-specific weather and temperatures within your navigation map. Included in the Mercedes me connect app.
Mercedes-Benz Mobile Apps | Mercedes-Benz USA

Assistance & Support:

  • Maintenance Management. Get reminders of upcoming service, and book an appointment with your preferred service dealer.
  • “Hey Mercedes” Voice Control. For certain vehicles, LINGUATRONIC online voice control allows you to speak to your car and have it speak back.
  • Telediagnostics. With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.
  • Accident Recovery. If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
  • Breakdown Management. In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.
  • Remote Vehicle Diagnostics. Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
  • Software Updates. Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.
  • Emergency Call ServicesDisclaimer. Automatically receive help from an emergency response agent if you’re involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
  • Information Call and me Call ServicesDisclaimer. For general or Mercedes me connect-related questions, contact a Mercedes-Benz Concierge using the in-vehicle call button. If your concierge service is not active, a representative will be happy to help.
Entertainment:
  • WiFi HotspotDisclaimer. Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
  • TuneIn® Radio. Access TuneIn® radio using your vehicle’s head unit to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports, and more.
Mercedes-Benz Mobile Apps | Mercedes-Benz USA

How to Activate Your Services, concierge-service.
Contact your dealer to get started.
Only your dealer can activate your services, so if they haven’t already, contact them and they’ll be happy to help. Then download the app, create a profile and have your Mercedes-Benz in the palm of your hand. And Please Contact or Find a Dealer.

Mercedes-Benz Mobile Apps Overview of Services:
  • Start your engine – anytime, anywhere. Mercedes me connect lets you prepare for any trip using the Remote Engine Start feature. You can cool down or heat the cabin, so as soon as you step inside, you’re completely comfortable and ready to drive.
  • Get up-to-the-minute vehicle data. Mercedes me connect provides a quick snapshot of your mileage, fuel level, tire pressure, fluids and more. Plus you can see your vehicle’s location, whether you’re in a crowded parking lot or across the globe, and lock or unlock the doors at the tap of a button.
  • Protect what matters most. Using advanced alarm technology, Mercedes me connect notifies you immediately of any forceful exterior impact as well as any interior movements when your vehicle is parked and locked.
  • Enjoy maintenance and support with a personal touch. From maintaining your vehicle and scheduling service, to receiving help in the event of an accident, Mercedes me connect allows you to hit the road without reservation.
Mercedes-Benz Mobile Apps | Mercedes-Benz USA

Available on Android, iOS and Apple Watch.
The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app today to take full advantage of your Mercedes me connect services.
Available on iOS and Android.

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