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HP Support Assistant App Features:
HP Support Assistant features include:
Automated fixes and troubleshooters
Resolve many common issues using HP Support Assistant’s troubleshooters and automated fixes. If the issue cannot be resolved with these tools, HP Support Assistant can help you find additional support resources specific to your device.
Personalized support
Manage your connected HP devices when you create a new ID or sign in with your existing credentials. Need to keep track of new messages or updates for a friend or family member's PC or printer? Simply add their device to your list and you'll be notified automatically. You can also view available and subscribed HP services.2
Automatic updates
Improve the performance and reliability of your PCs and printers with automatic firmware and driver updates. You can configure your options to install updates automatically or to notify you when updates are available.
Help anytime with the HP Virtual Agent
Need help troubleshooting? Just ask! HP’s Virtual Agent can help troubleshoot issues with your PC or printer, anytime of the day or night.
Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers.
Key Features:
• Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues.
• When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*.
• Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs.
• Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app.
* Available in selected countries
* Not recommended for tablets
HP Support Assistant App Info:
HP PCs - How to download, install, and use HP Support Assistant (Windows 11)
HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.
Most HP computers come with HP Support Assistant. Click the app icon in the taskbar, or search Windows for support assistant to open the tool.
HP Support Assistant for Windows PC
#Downloading and installing HP Support Assistant
Download and install the latest version of HP Support Assistant.
Go to Download HP Support Assistant to download and install the tool.
NOTE: If you are looking for a tool to download software updates for an HP business PC, go to HP PCs - Using HP Image Assistant.
Changing update schedule and notifications settings in HP Support Assistant
Set preferences for when to check for software updates and how HP Support Assistant notifies you when updates or messages are available.
1.Click Settings at the top of the HP Support Assistant window.
2.Change the settings in each section to match your needs. Make sure to scroll down to see all the available settings.
#Updating the computer using HP Support Assistant
Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities.
1.Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
2.Click Check for updates and messages to scan for new updates.
3.Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4.Click the update name for a description, version number, and file size.
5.Select the box next to any updates you want to install, and then click Download and install.
6.Perform any other update management actions as needed.
Postpone an update: Click Remind me, and then select a time preference.
Delete an available update: Click the Delete icon to remove the update from the list and record it in the action log.
Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.
#Troubleshooting computer and device issues with HP Support Assistant
Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states.
NOTE: These steps are for a computer. Available fixes, menus, and tools differ for other added devices.
1.Click My devices in the top menu, and then click Troubleshooting and fixes in the My PC or My notebook pane.
2.Select one of the options on the screen that relates to the issue you are experiencing.
3.Access additional resources and troubleshooting tools on the Internet and security, Specifications, and Storage tabs.
#Finding product information (specifications, serial number, warranty status, and so on) in HP Support Assistant
Gather information about your HP computer or device through My devices in HP Support Assistant. Review full specifications, lists of all installed software, disk drive status, warranty end date, and more.
Product and serial numbers: These numbers are typically required to identify the correct drivers to install or are needed when contacting HP Customer Support. Find them on the tile for your computer or device.
Product specifications: Click your product name on the My devices screen, and then click Specifications. Scroll down the page to view video, audio, and power specifications, and to view lists of installed software.
NOTE: Click the Storage menu to view hard disk drive information, including available space.
Warranty status: Click your product name on the My devices screen, and then click Warranty and services.
If the last check was done at a prior date, click Refresh warranty status.
#Fixing problems related to HP Support Assistant
HP Support Assistant can help resolve computer and printer problems. However, there might be times when HP Support Assistant does not work as expected.
Resolve most HP Support Assistant issues by going to Download HP Support Assistant to install the latest version.
If problems continue, go to HP PCs - Troubleshooting HP Support Assistant (Windows 11, 10, 8, 7) to troubleshoot specific HP Support Assistant error messages and issues.
HP Support Assistant App Information:
Size 12M
Installs 100,000+
Current Version 2.2.0
Requires Android 5.1 and up
Offered By HP Inc.
HP Support Assistant for PC:
HP Support Assistant is included on new HP desktop and notebook PCs. You can install it on PCs from other manufacturers for easy access to support resources and tools for HP printers and PCs. Click the icon on your taskbar to start HP Support Assistant or download now.
Worked starting from the earliest stage to distinguish the situation with PC equipment and every one of the early indications of framework dangers or decreased working rate, this application addresses perhaps of the most ideal way that clients of HP PC gadgets can streamline their PC for quick execution.
Likewise of programmed framework outputs and refreshing of significant HP programming updates and framework drivers, this application additionally gives clients a solitary entry where they can look into their neighborhood equipment, exploit the buyer administrations and advantages that are given to all new HP clients, and even timetable a help call that can determine any of your equipment issues.
Programmed refreshes - Work on the exhibition and dependability of your computers and printers with programmed firmware and driver refreshes. You can arrange your choices to introduce refreshes naturally or to inform you when updates are free.
Version 9.39.17.0
Requires Windows 10 RS4 or higher
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