Dell SupportAssist for home PC

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Dell SupportAssist for home PC

Dell SupportAssist for Home PC Features:

Smart technology that powers your support experience

SupportAssist¹ is the smart technology, available on your PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution. Review the User Guide for more details.

Keep your PC running like new

Boost performance

Automatically optimizes

Frees up space

Tunes Wi-Fi and PC settings

Proactive resolution

If there’s a problem, we contact you first and make resolution easy

Predict issues

Our smart technology detects failures before they happen

Get updates

Stay up to date with the latest drivers and downloads

Protect your PC

Additional protection with virus and malware removal that complements existing antivirus software4

Single stop for support

Open a support request

Access technical support

Get service plan details

Get the most out of SupportAssist with Premium Support Plus

Proactively detect and automatically resolve issues

Optimizes PC performance automatically

Predicts hard drive, battery and solid state drive issues before the problem starts

Automated removal of viruses and malware

Dell SupportAssist for home PC

Dell SupportAssist for Home PC Info:

Get issues fixed faster with SupportAssist

SupportAssist for PCs is a smart technology designed to avoid troubleshooting and disruptions using automated, proactive and predictive support. With SupportAssist:

Update your drivers and applications for peak PC performance

Remove virus and malware infested files before then can harm your system.

Scan your PC’s hardware to find issues and deliver proactive and predictive support.

Clean files, tune performance, and adjust network settings to optimize speed, storage space and stability.

With Premium Support Plus or ProSupport Plus, SupportAssist can even predict an issue before it happens, giving you time to back up your photos and important files. Predictive issue detection includes hard drives, solid state drives, batteries and fans.

Keep your PC up to date

SupportAssist automatically scans your PC to detect updates available for your drivers and Dell applications that are installed on your PC. You will be proactively notified when an update is available. To act, open SupportAssist and under the Drivers & Downloads tile select the desired updates and click install.

Premium Support Plus

Every Dell PC comes with a base warranty, but for the ultimate support, upgrade to Premium Support Plus to get support that covers repairs for accidents, automated features that detect and remove virus and malware, proactive and predictive issues resolution, available 24x7.

SupportAssist helps even when you cannot get to the OS

SupportAssist OS Recovery is factory-installed on supported Dell systems and does not require you to purchase any additional service plans. It provides a recovery environment that consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts SupportAssist OS Recovery. The recovery environment enables you to diagnose hardware issues, repair your computer, back up your files, or reset your computer to its factory state. More information is available in the SupportAssist OS Recovery User’s Guide.

Explore more resources

Video

Our comprehensive videos offer step-by-step support and information to resolve frequently asked questions. Videos are in English. Translated subtitles available for some languages. Check our overview videos and support videos on YouTube. More videos can be found in our Video Library.

Dell SupportAssist for Home PC Information:

Minimum Device Requirements

Operating system: Microsoft Windows 10 RS4 and later (only 64-bit) and Microsoft Windows 11

Memory: 2 Gigabytes (GB)

Hard drive free space: 1 Gigabytes (GB)

Web browser: Microsoft Edge or Internet Explorer 10 and later

Software: Microsoft .NET Framework 4.7.2 (If you do not have Microsoft .NET Framework 4.7.2, SupportAssist installs the latest Microsoft .NET Framework on your PC.)

Connectivity: Internet access required

Administrator rights on system installed

Network ports: 5700 (to open the SupportAssist user interface) 9012 (to communicate with Dell SupportAssist service) 8883, 8884, 8885 or 8886 (to communicate with Dell support website) 28283 (to pair your Dell PC to any other PC for data migration) 28100-28700 (to migrate your data to your PC from any other PC)

Dell SupportAssist for Home PC Download