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Telus Home Security app 2026 Download
Telus Home Security app 2026 Download
Telus Home Security app Download Features:
The TELUS SmartHome app is the mobile control center for your TELUS SmartHome Security system, allowing you to remotely monitor, manage, and automate your home from anywhere, offering security alerts, live video, energy management, and device control for locks, garage doors, and more, with features like AI video analysis (SmartHome+) and custom routines to enhance safety and efficiency.
The TELUS SmartHome+ app is an all-in-one mobile platform to monitor, control, and automate your home, offering video surveillance with AI (people, pets, packages), real-time security alerts (break-ins, leaks, smoke), remote device management (locks, lights, thermostats), and energy monitoring for savings, all from your phone. It provides instant notifications, live camera feeds, and allows you to manage security, comfort, and efficiency with customizable rules and routines, keeping you connected to your home from anywhere.
Key Features & Benefits:
Video Monitoring: View live feeds, get event-triggered clips (people, pets, packages), and store footage securely in Canada.
Security & Alerts: Receive instant notifications for smoke, CO, water leaks, break-ins, and open doors/windows; arm/disarm remotely.
Smart Home Control: Remotely manage smart locks, garage doors, lights, and thermostats for convenience and efficiency.
Automation: Set custom routines for daily tasks, like automatically locking doors when you leave.
Energy Management: Monitor usage, automate smart thermostats, and potentially save on energy bills.
Professional Monitoring: Links with professional monitoring for emergencies, with battery backup and LTE for uninterrupted service.
How it Works:
One App, Total Control: Manage all your smart devices and security features from a single, intuitive interface.
Customization: Set up personalized rules, alerts, and routines to fit your lifestyle.
Remote Access: Control your home's security and settings from anywhere with your smartphone.
Functions:
Security & Safety: Arm/disarm your system, get instant alerts for doors, windows, and motion, and view live/recorded video from cameras.
Video Monitoring: See what's happening with live feeds, event-triggered clips, and AI features (SmartHome+) to detect people, pets, or packages.
Home Automation: Control smart devices, set custom rules (e.g., lock doors when leaving), and manage energy usage.
Energy Management: Monitor energy consumption, set schedules, and earn rewards with features like SmartEnergy subscription.
Remote Access: Control locks, garage doors, lights, and more from your phone, even when away from home.
Telus Home Security app Download Info:
To set up the TELUS SmartHome Security app, download it, log in using credentials from your welcome email (or My TELUS account), and follow the in-app setup wizard for device installation or add users and customize notifications via the menu (Home, Activity, Video, More) to manage access, create rules, and control your system.
Initial Setup (First-Time Users)
Download: Get the TELUS SmartHome App for your iOS or Android device.
Log In: Use the unique login details from your welcome email (sent after ordering/activation).
Activation: For self-install, the app guides you through installing the panel and sensors with an interactive wizard.
Account Creation (if needed): If you don't have login info, go to your My TELUS account, find your security plan, and click "Register to Activate" to access the portal and set up your account.
Key App Features & Setup
- Home Screen: Shows your system status, quick controls (arm/disarm), and device shortcuts.
- Activity Log: View a history of events (door opens, motion, etc.) and filter them.
- Video: Access live feeds and saved clips from your cameras.
- More (Menu): Access deeper settings:
- Users: Add family members, set access codes, and manage permissions for arm/disarm or locks.
- Notifications: Customize alerts, including arming reminders (push or email).
- Automation/Rules: Create smart rules (e.g., lights on with motion) or schedules.
- Devices: Manage and add new sensors or smart devices.
For Online Security (Norton-based)
- This is a separate service for device/identity protection, not the home security system.
- Set up via a unique link in your email or My TELUS, requiring identity verification with personal details for Norton Lifelock.
Telus Home Security app Download Information:
The TELUS SmartHome app centralizes home security and automation, letting you remotely monitor and control locks, lights, cameras, and alarms from anywhere for peace of mind, while providing real-time alerts for threats like fire, break-ins, or leaks, and offering features like custom access codes for visitors and energy savings through smart device management. It's your single platform for total control, ensuring your home is secure and efficient, even when you're away.
Key Benefits of the TELUS Home Security App:
Remote Control & Monitoring: Arm/disarm your system, view live video from cameras, and check sensor status from your smartphone.
Real-Time Alerts: Get instant notifications for motion, door/window openings, smoke, CO, or water leaks.
Smart Home Automation: Create rules to automatically adjust lights, thermostats, and locks for comfort and efficiency.
Customized Access: Create unique codes for family and visitors with time-specific access, and manage family logins.
Energy Management: Use smart thermostats and plugs to reduce energy costs and consumption.
Emergency Response: Connects to 24/7 professional monitoring for immediate help in emergencies.
Peace of Mind: Provides constant awareness and control, whether you're at work, on vacation, or in bed.
How it Works:
The app integrates all your smart devices (cameras, sensors, locks, lights, thermostats) into one user-friendly interface, giving you total command over your home's security and environment from anywhere with an internet connection.
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To install the TELUS SmartHome Security app, first download it from your phone's app store, then log in using credentials from your welcome email to start the guided setup, which walks you through connecting your control panel and sensors using the app's interactive wizard, adding users, and managing devices for a fully automated and secure home.
1. Get the App & Log In:
Download: Find and install the free "TELUS SmartHome" app from the Apple App Store or Google Play Store.
Create Account/Log In: Use the login details from the welcome email sent by TELUS to activate your account and sign in.
2. Start the Guided Installation:
Self-Install: If you chose the self-install option, the app will launch a setup wizard.
Enter IMEI: You'll need the control panel's IMEI number (found on the panel) to begin.
Follow Prompts: The app guides you step-by-step to install and connect your main control panel and various sensors (door/window, motion, etc.).
3. Set Up Users & Devices:
Add Users: Create separate logins for household members via the app's 'Users' section for personalized access and permissions.
Manage Devices: Use the app to view live video, arm/disarm the system, check sensor status, create rules, and control smart home devices like lights or locks.
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