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HP printer setup (HP Smart app)
Use the HP Smart app for computers and mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.
Install the HP Smart app and set up the printer
Get the HP Smart app for Android, Apple iOS and iPadOS, Windows 10, and Mac to set up and use your HP printer to print, scan, copy, and to manage settings.
- Place the printer near the Wi-Fi router.
- Make sure paper is loaded in the main tray, and then turn on the printer.
- Download the HP Smart app (Android, Apple iOS, iPadOS), HP Smart - Microsoft Store (Windows 10), or HP Smart - Mac App Store.
- If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.
- Open the app to set up your printer.
If your printer is found, follow the instructions to complete the setup.
If your printer does not display or to add another printer to the app, click the plus sign , and then follow the instructions to add the printer.
If your printer is not found, continue to the next step.
- Restore the network defaults from the printer to place it into first-time wireless setup mode.
Most HP printers with a touchscreen: On the printer, select Restore Network Defaults from the Wireless, Settings , or Restore Settings menu.
Most HP printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.
HP Laser printers: Press and hold the Wireless button until the Attention light blinks. The printer might restart.
HP Tango printers: Press and hold the Wireless button on the back of the printer until the Edge lighting flashes blue.
- Within two hours, click the plus sign in the HP Smart app to add the printer and set it up on your wireless network.
Use the HP Smart app
Print, scan, and copy by clicking the HP Smart app home screen tiles. You can also check printer status, troubleshoot issues, order supplies, and set printer preferences.
- To print, select a print job type from the home screen, select the item to print, use the photo editing tools if necessary, and then change any print job settings.
- To scan, choose to scan from the printer scanner glass or document feeder, import a photo, or use the computer or mobile device camera to capture a photo or document. Use the editing tools if necessary, and then print, save, or share the scanned item.
- To copy (Android, iOS only), open the Copy tile, use the camera to capture a document or photo, select the size and number of copies, and then print the item in color or black and white.
- To manage the printer, click the picture of your printer on the home screen to change preferences and options, check the printer status, and more.
- To add or remove home screen tiles, select Personalize Tiles at the bottom of the screen (Android, iOS) or in the App Settings (Windows, Mac).
- To learn about other app features, go to the following documents:
HP Printer Setup (HP Smart app)
Using Print Anywhere with the HP Smart App: Use your printer when you are away from home and have access to a cellular network or Wi-Fi with internet access.
Using Shorcuts with the HP Smart App: Create shortcuts for printing, emailing, and saving documents and photos.
Using Mobile Fax with the HP Smart App (Android, iOS only): Securely send documents to a fax machine or fax-capable printer.
Install the HP Smart app:
- Install the HP Smart app, and then add your printer.
- On your Windows 10 device, go to HP Smart (in English) to get the app from the Windows Store, and then follow the on-screen instructions to download and install the app.
- After the installation completes, open the HP Smart app.
- On the Welcome screen, click Continue, and then Yes. It allows HP Smart app to collect usage data.
- Click one of the following options, depending on your requirement: Set Up a New Printer: Set up a new printer or connect to a printer that has already been set up. Sign in: Create an HP account or sign in to your HP account to use HP Smart features. If prompted for account verification, follow the on-screen steps to find the verification code. Skip for now: Go to the Home screen of the HP Smart app.
- On the home screen, click Add Printer or Plus sign.
- Select your printer, and then click Here.
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